Solutions
Solutions for fitness
Short answer
A gym rarely needs another booking tool — it needs order between the things it already has: the schedule, members, payments, questions from the site. We build a custom system that keeps these in one place, and an AI chatbot that takes the repeated questions off the front desk. Start with what hurts most, not with a whole app.
01What we build for gyms most often
Guided by where the manual work is.
- 01Member and membership records — types, validity, freezes, payment history, reminders.
- 02Schedule and class bookings — capacity, waitlists, cancellations, make-ups.
- 03An AI chatbot for the site — schedule, memberships, first visit, opening hours; the rest goes to the front desk.
- 04Integrations — access control, payment gateway, accounting.
02Why not an off-the-shelf tool
Ready-made gym booking systems exist and for a standard operation they are enough. Custom pays off when a spreadsheet runs beside the ready-made one — for corporate memberships, for passes with their own rules, for things that never fit its fields.
The other reason is integration. When the site, the access system, payments and accounting all have to know about the same member, the work moves from bookings to the connections between them, and there a ready-made tool usually does not help.
03Where a chatbot helps most
In a gym the questions repeat dozens of times a day and the answers are written down. The bot makes them available the moment someone asks — including in the evening and at the weekend, when the front desk is closed.
The 77Fitness chatbot runs on exactly this: it answers from their own material, and when it is about a specific member or money it hands the conversation to a person, along with what was already said.
Frequently asked
- Will you connect the system to our access or booking system?
- If it has an API or an export, yes. Common access and payment systems connect within days; older ones go through an export and mean a batched transfer.
- Do we have to replace our whole current tool at once?
- No. We suggest starting with one thing — usually member records or the chatbot — and expanding piece by piece once the first part settles.
- What does it cost?
- A first usable version for a smaller gym is typically €2,000 to €10,000 depending on scope. A standalone chatbot is much cheaper and works as a first step.